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With so many first-time apartment dwellers around, this is a problem in every building. Many people don't want to know the by-laws and others think they don't apply to them because they are a) owners or b) renters (go figure!).
I would put on your welcome letter a prominent notice that says something like:
All owners and tenants are, by law, provided with a set of by-laws. These by-laws are legally binding on all residents of this building and are there to protect you and your neighbours. Among many other issues, they include legally enforcable rules on
Behaviour
Pets
Parking
Noise
Renovations
Floor coverings
Please read the by-laws as they explain your rights and responsibilities. Failure to read them is not an excuse if you are in breach which can lead to uneccessary conflict with your neighbours and, in extreme cases, great personal expense to you. Please ask a member of your executive committee if there is something you don't understand.
Obviously you would put the five or six “hot” issues in your building in the list (no more or it gets too off-putting). And the person to talk to may be the building manager rather than a committee member but you get the idea – friendly but firm, with themphasis on it being in THEIR interest to read the by-laws, rather than yours.
Hope this helps
