TiredOfStrata (what a sad name) has a point – but only if these by-laws apply in this building. Buildings don't have to adopt the model by-laws and some do then amend them. But working on the basis that this by-law or something like it applies, then he's right, go to Fair Trading for mediation. I can't say what I would do in this situation but I can tell you, if I firmly believed I wasn't breaking any by-laws, it would be a more direct action.
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