bpositive said:
Get a few owners together and consult a lawyer – there is something called compulsory strata management where the CTTT appoints a managing agent.
That's true and you might get a appointment if the EC is harming the building or demonstrably corrupt. But being remote and uncommunicative is probably not sufficient grounds for a statutory appointment.
Your best bet is to retake the palace at the next AGM – you might find the strata manager is suffering from the same lack of communication as you are.
By the way, one element in the appointment of a statutory manager is that you have to find one who is prepared to take on the job. This is one area where the democratic muscle is the one you want to flex.