Hi All, I would check in all cases the contract between the OC and the SM. What have you engaged them to do?
We recently have pursued our building defects home warranty insurance through our SM. Not sure how they went about it but apart from scope of works, timetable for access and meeting builder on site all else went through SM and insurer. So far we have not needed any legal advice and there have been no extra charges from all the above.
If this is not part of your SM obligations there must be somewhere your builders insurer is listed for you to contact independantly? Council or Land and Titles? Maybe?
Best of Luck,
CBF