Not putting the issue below to bed but adding an aside. In the submission I am currently preparing for the review into the strata legislation I have suggested that it is time that any owner with internet access be REQUIRED to provide an email address for the service of documents.
People whinge and complain about environmental issues, like the destruction of forests, yet take no action to initiate change.
If a user thinks that giving out their email address will result in spam, all they have to do is create a Gmail or Hotmail account just for the service of notices.
The other, perhaps more democratic alternative, is to charge a substantial “processing fee” for manual service of documents, the same way many businesses do these days. (eg. 50c per page). Watch people come running with their email addresses then. An exemption would be made for people such as the elderly who genuinely do not have ready access to the internet. No excuse though for those who have half a dozen iPhones and several PC’s at their disposal.