Obviously changing the Strata Manager is a long term solution, but what can be done in the short term?
- Is this legal/ethical for them to do this? Check the strata agreement, but it may have been better for you all to do it, as sometime the strata manager does mess things up.
- Can we insist that the Strata Manager do the arranging on behalf of the Executive Committee? Yes if you agree at the AGM or appropriate meeting
- Is there any action we can take through Fair trading or industry body?
3. I am looking for answers to this very important question
Changing a strata manager can be onerous and / or expensive. We (block of 15) have just changed strata managers and I am now looking forward to taking the previous strata managers to the tribunal to recover some of the losses that we have incurred in the past 2 years. I do not know every detail of the relevant legislation, but I do know that there is nothing in the Act that makes this task easy. It is so much in favour of the managing agents. For us the final straw was the fact that we had an unpaid electricity bill and a letter was sent to all residents that the electricity would be cut off in two weeks (from AGL)…….need I continue. Of course on the final week of the contract an invoice was raised for $967, for which we still have no explanation. The new managers are not cheap, but worth every cent.