@Jef said:
Question: does the strata manager (entitled to commission on the insurance) have the authority to refuse the EC request?
Jef
NO he doesn’t. You tell him what to do not the other way around because he works for the Strata who pay him. He is their to advise you on the strata law, and it up to you whether you take his advise.
If you insist he does something illegal (this is not the case here) he can refuse but he cannot do something instead.