Well our upstairs neighbour finally installed carpet throughout their unit. Our new SM sent them a letter saying they would be in breach of the order and face severe penalties if they did not fix their flooring.
Now, while that result is what we were after, they have installed commercial carpet so that they have a smooth look like floorboards – so we still have noise but I don’t think we can do much about it. I think the carpet is very hard, not soft like domestic carpet and so there is no cushioning. Does any one know anything about differences in commercial to domestic carpet. We know they were installing good quality underlay – well that’s what they said. Can we get SM to ask for details/specifications of the carpet?