› Forums › Airbnb and holiday lets › Complaint against building management / security › Current Page
@lime2 said:
If I enter the building with a visitor and am required to sign them in using the ipad, I am embarrassed when security say something like “Make sure you sign out before 2am to avoid being fined”. It is as if its back in the 1960s when non married adults of the opposite sex are judged if they stay over. Reading the by-laws, there is nothing about guests needing to sign in visitors and/or visitors not being able to stay past 2am.
Owners corporations and management companies can’t issue fines, even for by-law breaches (which require a by-law in the first place). Only NCAT can issue fines and that has to be for a breach of a by-law. However, many buildings bluff their residents by threatening fines and wheel clamping etc when they know they are not legally allowed to do so. They count on the ignorance of their residents about strata law.
- No privacy policy: You can make a complaint to the Office of the Australian Privacy Commissioner about private entities who have a turnover of more than 3 million dollars. This building collects strata levies over 5 million annually, although I am not sure the building management company is the same entity as the entity who collects the strata levies. More info: https://www.oaic.gov.au/privacy/privacy-act/the-privacy-act.
The management company is only collecting levies on behalf of the Owners Corporation, which is a Corporation, in regards to privacy laws, so regulations and restrictions about what the Owners Corp can and can’t do apply. – JT
