I agree with Jimmy that a secure, password protected web-based system is the go.
We have used BuildingLink as our platform for over 5 years and it works a treat as a general communications platform as well as a building management system.
We mix up SMS blasts (emergency), emails, newsletters, formal meeting notices, rolling notices on a display screen in carpark, an internal ‘neighbourhood meeting place’, internal ‘pet park’, internal ‘marketplace’, on-line library of all strata documents (plans etc), resident surveys and paper notices.
It has taken a while (as not all owners are ‘savvy’) but committee is confident it has settled on a mix that works for everyone. No owner can complain about not knowing what is going on now, yesterday or tomorrow.
Out of 245 lots only 5 retain paper systems, with the rest using phones, tablets or PCs to make or receive communications. Whilst, many owners love our newsletters, others just want minutes and outcomes. Owners can elect to be part of the system or not – except for formal strata communications such as meeting notices.
Individual posts are viewed by building manager and/or committee before general release. In five years only 2 posts have been blocked, although a number have been controversial.