Appalling – firstly that the phone service was cut off, and secondly that the SM did not investigate the reason before jumping to conclusions.
When the time is right for you to look at replacing existing copper service, you will need to do your homework thoroughly. NBN ready lift phones, are ‘new technology’ and there is currently a race on between telcos and lift consultants to get their products out there.
Our 7 lift scheme in NSW, has been quoted $9,000-$39,000 to ‘solve’ the problem.
We are likely going to go with a Telco, who will not only guarantee the stability of the mobile service (which we do not have in our part of Sydney otherwise), but will continuously monitor sim cards, modems and batteries, will be independent of lift contractor, will be 4G compliant and will not touch/add anything to lifts themselves.