If NCAT is anything like the ACT equivalent, ACAT, there is some understanding and tolerance extended to non-professionals presenting their own cases. An order has to be in the form that some person (which could be the OC) must do some thing by some time.
You could write:
The applicant seeks orders that each of the following items be repaired or replaced by dates determined to be reasonable by the Tribunal, as set out below:
1) that the respondent must replace X with Y.
2) that the respondent must repair Z.
3) …
It is often useful to finish with: “Any other order that the Tribunal considers reasonably necessary or convenient to resolve the dispute.” This is an invitation to the Tribunal to propose solutions and shows that you are entirely reasonable and flexible, seeking only a satisfactory outcome and not even a tiny bit vindictive ;-).
At a ‘preliminary conference’ or ‘directions hearing’, the OC might accept that it can do some things by some date while it might argue the point on other items. For the things that are agreed, you should then ask for ‘consent orders’. With the assistance of the Tribunal member, if both parties agree that some thing will be done by some person by some date, you want that in writing as an order. Then, when you come back to deal with the other more difficult matters you can report whether the consent orders have been complied with. It won’t look good for the OC if it has not done what it agreed to and was ordered to do.
Note that the Tribunal will be looking to have the parties agree to some solution and go away without taking up any more time and public resources. They won’t tell you the best solution. As long as what you agree to is accepted by both parties and not obviously illegal, then that is what you will get, even if the Tribunal member might privately think it is not really the best outcome. If you can’t agree, and the matter goes to a hearing, then the orders you get might be what you wanted or they might not be what either party wanted.
I hope that helps. Be prepared and utterly transparent and it is not as scary as it seems. Don’t spring surprises. Include your evidence with your application. If you have to add something later, do so as early as possible and always have a copy of any document or photo for the Tribunal member and the other parties. Copy in all parties in any correspondence, even if another party doesn’t.
I hope that helps,
Good Luck.