Just received this from the ACT:
Your article left out OCN ACT in Canberra.
Nearly 40% of ACT housing is now apartments and townhouses. The management sector is poorly developed and not skilled enough to deal with the bigger mixed use complexes (600+ units) now being built.
Employee managers know scripts but not the law and certainly not how to solve problems.
The ACT Government is still congratulating itself for striking off the worst manager after years of complaint, but more rogues need to be pushed out of the sector.
Recent amendments have complicated the situation for existing mixed use complexes rather than alleviated the problems, because they will eventually be orphan developments.
So problems come thick and fast to OCN ACT via Contact Us on our website. (www.ocnact.org.au)
We offer assistance to members and non members. Membership fees are low at $20 for individual and $20 plus $2 per unit for corporate membership.