Reply To: Incorrect Levy notice issued

Thanks for your response however there is a misunderstanding regarding documentation of the increase in levies. The increase is noted in the minutes of the AGM.  It clearly states that a 3% increase was agreed to and a 5% increase was rejected.  The problem is the strata manager is saying that he didn’t have a copy of the minutes of the AGM and instead relied on information he received directly from the outgoing strata managers.

My point is that he should have at least ensured he read the minutes of the last AGM which took place in November 2019 and not relied on whatever the outgoing managers passed to him. He officially took office in December 2019 and I would have thought it prudent to obtain a copy of the most recent AGM when you are taking on a new strata business.

I still do not understand why the mistake cannot be easily rectified and the correct levy notices issued with a credit to those owners who have paid the 5% instead of 3%.