Reply To: Service standards for strata managers?

Thank you all very much.

I actually lodged a complaint via the strata managers group website and got a response saying it had been referred to the individuals manager who I am yet to hear from but it’s only been one business day.

I have accepted that if I’m going to be serious I will have to agitate to change SMs or at least have some kind of process where they have to be competitive.
I think you are right kaindub, it can only get worse

thanks again