I wish we had a bylaw where we could pass on charges that were generated by spurious claims, it might make people think twice before a callout fee is generated only for the technician to find no apparent problem. For example when a resident claims there is something wrong with his telephone connection, complains to the Strata Manager who sends out a comms technician to test the line only to find ($500 later) that there’s no fault!!! We are constantly haemorrhaging funds because people think it’s a fun sport to make the Strata do stuff and pass on costs that are rightfully the occupants responsibility. Grrr 🙁