Congratulations Vermont, it’s so good to see someone has a win with these hard floors. However, the cost and the effort you’ve had to put into this is just extraordinary. How unhelpful was your strata manager, what Jimmy said is so accurate: “There’s nothing there to tell them specifically to lay down rugs but there is plenty implied in the by-law that requires them to insulate the floor properly.” Some of these strata managers need lot more training. They don’t have to take sides just outline the by-laws and state the possible consequences.