There’s nothing wrong with a strata manager being paid for the time involved in arranging insurance.
But that’s not what commission is for.
It’s one of several ways some strata managers artificially lower their ‘management fee’ when they’re pitching for new business. Its sole purpose is to win business against honest competitors by concealing part of their remuneration – which is, of course, paid by their clients.
It’s designed to deceive and mislead. That’s why it has to go.