It is almost as if the strata manager knows the value of this information. Withholding it from the strata committee gives them power.
Are they at least providing you with a “quarterly cash management statement”? I used to get a list of financial transactions and lot position report every three months. For the Annual General Meeting, they are required to provide a “key finanical information statement”, balance sheet, lot position report, income and expenditure reports, budget for the next accounting period, capital works plan (every ten years), copy of insurance certificate.
Strata management agreement
Closely read the schedules of fees in the back of your strata management agreement. There might be something about how much it costs to retrieve information. There might also be a heading that says “hourly rates” followed by a list of job positions and dollar amounts.
Another way to get the strata roll is to knock on everyone’s door and politely ask who owns the place. Even if it is a tenant, they have a landlord / property manager.
NCAT applications
You can download the NCAT application form for “strata application”. It contains a long table of orders you can ask NCAT to make. It explains what you need to do before you submit the application. There are two “Orders about strata managing agents and buildings managers”. One is to terminate the strata management contract or make another order about an agreement. The other is to replace the strata manager with another strata manager of your choice.
Both NCAT orders require you to submit a copy of the strata roll. This would be difficult if the strata manager refuses to give it to you.