Hope you can provide some advice on a issue please, key facts are below

May 2024 – noticed a crack in the ceiling of my balcony, efflorescense and water was dripping out, reported to Strata (at the this time the Strata were in the process of engaging a contractor to fix other waterproofing issues relating to a court case for previous defective waterproofing in the building). Strata Manager advised appears related and that the understanding is it does form part of current defect works. Chairman of committee advises ‘no works to be done will liaise and provide recommendation’.

Sept 2024 – contractor engaged to complete the remediation for the other defective waterproofing in the unit – special levy of approx. 1million raised to complete the work (all work undertaken on the larger balconcies/penthouses in the scheme) .

Between May 2024 – July 2025; I sent numerous emails to the strata manager/chairman of committee to understand how my waterproofing issue would be fixed. No reasonable action taken, was advised they had to get quotes, then they wanted to get a design variation so to not have to obtain approval under the DBA Act. Quite frankly just delays and excuses for not fixing the issue.

July 2025 – I spoke with fair trading who advised to submit a motion at the AGM.

August 2025 – AGM held, at the meeting was told they had engaged a contractor to fix my issue (Was not given any advance warning), reviewed the scope to best of my ability – all seemed ok

November 2025 – work completed but as I now understand a different methodology was used (in the work undertaken in sept 2024, all balconies had doors removed – the work relating to my unit did not).

July 2026 – work has failed and water and efflorescence is dripping again. I reported this issue, the manager has advised they have put a warranty claim in. I have asked for a meeting to discuss why a decision was made to use different waterproofing methodolgy and when they will remediate using the same approach as other units.

Late July 2026 – The chairman wanted to come and inspect the issue, but haven’t been able to arrange – I asked why he needs to inspect was told ‘to understand the extent of your inconvienance’, I have written back stating inconvenience is not the main issue – it’s a building defect and risk matter for the strata to address.

I am concerned I am once again going to have no say on how its addressed  – I think they will just get a warranty on the work done and try to ‘redo’ without applying the proper methodology of removing doors which if that approach is taken its more money to spend, however I know they will do anything to spend less than 30,000 so as to not require approval.

I am wanting to know am I on the right track and how to best advocate for what I believe is fair, compliant and appropriate for my property and for the scheme – if you have any advice I would really appreciate it.

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