An OC is required to maintain and repair property.
Some strata managers take it upon themselves to issue a work order if it falls under the rapid and maintenance definition, assuming that the OC will agree.
Some strata mangers refer a request for repair and maintenance to a committee member for information. The committee member just approves the strata managers action.
Are you a committee member and have knowledge of any and all discussions?
Is the committee active or have they delegated everything to the SM?