I went down to Fair trading and they asked why was it refused and I said they didn’t give a reason, I’ve asked for a reason but they refuse to give one. What do I do???
Good old Fair Trading – as useful as a chocolate teapot.
What it seems they didn’t tell you was to raise an action under section 232. You would go to mediation (an obligatory first step) then pursue them at NCAT who will issue orders. You might consider throwing in the four breaches that you mentioned as a negotiating ploy for the mediation. If they let you do what you want, you’ll drop the actions against them.
Either way, don’t leave mediation without a written agreement allowing you to do the work, unless you are prepared to take this all the way to NCAT.
Or you could just do the work and let them pursue you.