I’m a victim of a Strata Manager – ‘Window Lock Nazi’. My ‘crime’ was to elect to install the locks myself , simply to avoid having the devices painted on during renovations.
I’m not sure what the actual problem is here. Are you supposed to pay the strata manager for a certificate and they are charging the owners corp every time they send you an email demanding that you do so? In which case, I think the OC should be telling the strata manager to stop and repay the funds they have charged them for emails that never needed to be sent.