I wish owners would read the financial papers and other correspondence about their strata plan.
When people ask me why they have to pay levies, I explain that there are ongoing costs which are shared by all owners. e.g. building insurance, water, electricity, gardening, bank fees, stationery and Strata Hub. Then there are the costs which don’t repeat: repairs, maintenance, improvements. We have to set aside money for both these purposes. They’ll respond by saying “I didn’t know that”. Two weeks later, they ask the same question again.
Some owners think they have to gouge as much repair work from the owners corp as they can in order to recoup their levy payments. They have no idea about common property and think it is reasonable to “take a chance” and ask strata to fix something in their home. If they don’t get what they want, they scream “why am I paying levies?”. Rinse and repeat.