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[tina]

Coniver2 wrote:

Hi Tina

Thanks for your previous post with the letter sent to you by Strata Hub

Our Strata Manager did not forward that letter to the strata committee or owners

Our 8 storey scheme consists of 42 lots , I am the secretary.and recently added an agenda item attaching a copy of your DFT letter with a motion that future loading of our schemes information onto the Strata Hub must be performed by the Secretary of the Strata Committee , which was carried.

This is what I feared. The NSW govt wants to talk to us via Strata Hub. The strata manager is in control of
Strata Hub and may not let us (owners) into the conversation.

Coniver2 wrote:

I recently tried to access the Strata Hub to check whether the committee’s email addresses were recorded , However I was only able to enter my contact preferences onto my profile , & not our scheme

When a strata manager creates a login account on Strata Hub, they have to report all the strata schemes in their portfolio. For each strata scheme, they fill out fields for strata plan number, address, local government area … secretary and chairman. The secretary should have the ability to edit their strata plan’s record. There is a checkbox for giving the chairman the same privilege.

I attach an image of the Strata Hub home page
[attachment file=”78223″]

To view these settings, could you login to Strata Hub again and try this:

1. Login to Strata Hub
2. Under “my strata schemes”, click on your strata number
3. On the right hand side of the page, there is a large heading: “Strata contacts”
4. Under that heading, there are two smaller headings: “Owners Corporation secretary” and “Owners Corporation chairman”.  Your name and email address should appear there.

 

Coniver2 wrote:

Very soon after I received a email from a DFT researcher and was selected for a MS Teams survey meeting last week

The MS Teams meeting went for over an hour covering all the questions you have also received

You received an email from DFT.  This suggests that Strata Hub has your contact details. It is unclear to me why you cannot login to Strata Hub and review / update this information.

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