We’ve caught ours out once or twice charging us for a service that we voted at the AGM not to pay for. (Eg an annual audit, which is not always required for our small scheme). When challenged, the fee was reversed. Maybe it was intended for a different strata scheme and was inadvertently charged to us. We’ll never know. We do have access to tax invoices and I check the quarterly statements fairly carefully. Invoices are loaded onto our portal so I could do a reconciliation between that and the statement, but I don’t. I’m more inclined to do a “reasonableness check” of the statement. But we must be getting close to the day when I can use an AI tool to compare the invoices on the portal to the charges on the statement. And the AI tools already available should help strata managers to provide more detail with minimal extra effort.