I share your concerns. I am the chairperson of the strata committee in an eight-unit complex, and I find it extremely difficult to keep the owners corporation engaged in the running of the building.
Many owners are content to enter the complex, go directly to their unit, close the door and take no further interest in the affairs of the owners corporation. Some owners do not attend annual general meetings, participate in discussions or volunteer for the committee. Yet, when a particular issue does not align perfectly with their expectations, they may criticise the committee for not doing enough.
Our committee has had to deal with significant and complex matters, including building defects involving the Building Commissioner, a major lift repair, conflicts between residents, and the proposed installation of solar. These matters require considerable time, judgment and persistence from a very small number of volunteers.
That is why I do not believe training should be limited to strata committee members. Training should extend to the owners corporation and owners generally. People who purchase into a strata scheme should understand that they are not simply buying a private apartment with an unrelated management service attached. They are becoming members of a collective legal entity with shared responsibilities for common property, finances, compliance, repairs, risk management and long-term planning.