Thanks Whale and Missy,
I will give the council another try. I don’t know if banging, thumping and door slamming would come under the POEO 1997 but I will ask to speak to someone more senior. The rotters above have been making this incessant noise for almost 3 years now. I am getting close to giving up and selling out. Pity because I have a really nice unit..
Cheers
Andyj