Our strata insurance has “volunteer” cover. Therefore, we have believed that should any owner/resident volunteer to do something around the complex they would be covered. However, once you start paying them, they wouldn't be volunteers would they? If an owner/resident did work around a complex, and was paid for their services, therefore not a volunteer anymore, and they were not a business with their own insurance, nor a qualified tradesperson with coverage, would strata insurance necessarily cover them? And if a strata complex “employed” the services of a resident/owner should they not check that they this resident has adequate insurance to carry out any paid work in the complex? I know that our SM advises us that should we decide to use someone to carry out maintenance in the complex (other than from their approved list of tradespeople) then the onus is on us to check that they have insurances (and licences).