Your strata manager should be issuing notices to comply directly to the tenants. Dealing with rental agents is a complete waste of time as there is nothing it it for them.
Also, if need be you may need a new by-law covering behaviour on common property and perhaps another covering parking on common property.
Oh, and you might want to start looking for a new strata manager too. If they don’t want to do their job, find another one who does.
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