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[harmonious]

Thank you… I’m trying to take on all your excellent advice. I really do want and hope for a amicable out come but bracing myself for a curve ball. 

I’ve reviewed all my attempts to inform the Strata Manager of our frustration in lack of service/communication and how we wanted it to change, but didn’t

I’ve spoken to all owners (except 2).

I’ve identified the Director of the company and written an email asking for a new strata manager. I was specific with some examples of lack of service and communication (there are so many examples)

I sent the email to all owners (except 2) for consideration. 

All owners (except 2) responded in support. 

I’ve given myself and owners a 48hour cooling off period then I’ll send it to the director. 

I’ll also attempt to talk to the Director before I send the email. 

Fingers crossed. 

Why change a strata manager and not the company? Because I’ve attempted that before and while owners acknowledged there is a problem, they didn’t want the hassle and work to change to something that could be worse and more expensive. 

Thank you again… the shared experiences make me feel better somehow

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