Bof, even when one pays for a strata search (under the SSMA) one is refused access to a whole range of correspondence.
We’ve been told that the Committee Members never correspond in writing, nor do any owners/residents ever write to the Strata Manager, so “there’s nothing to see”.
Never, in the 19-odd years that our Strata has been in existence has anyone had access to the full accounts, except for the Treasurere (should he care to ask for them). Access to Owners is downright refused.
Complaints to Fair Trading, the CTTT and NCAT see Owners’ request for Orders fail time and again, resulting in complete marginalisation and attacks from Committee Members against said owners. The Strata Agent supports the Committee completely – their contract is automatically renewed without any performance reviews or market comparisons. The Strata Agent has assured Committee Members in writing (one piece of correspondence that we did manage to find!) that Owners questions will not be answered.
We’ve even degenerated to the point where Committee Meetings are held and no Minutes are circulated. Committee Meetings are scheduled and we don’t receive Agendas(?)
Thanks NSW Fair Trading. Thanks also to the Ministers who oversee this Department. Nothing is working.