I think you’ll find that the Strata Manager ‘assists’ the committee as a whole, as does the Building Manager and both must follow instructions put in writing from Executive Committee or General Meeting Minutes.
If the Strata, Building Manager or an Executive Committee act independently without written authority from either the Owners Corporation or Executive Committee as a whole… they may be held personally liable for theirs actions may be deemed in Ultra Vires by NCAT or a Court of Law.
I get that an EC member can be nominated as a point of contact, but they must follow instructions by the Executive Committee as a whole and Act only as a single point of ‘communication’ for those decisions.
Although managers might ‘like’ a single person to deal with, they act on behalf of the Owners Corporation and are paid by all Owners through levies. They must act in the interests of ‘all owners’ and if they don’t, sack them for breaching their contract as they will only cost owners in the long run when someone decides to sue the scheme.
Hate to sound pedantic, but this should be common sense… A Chairperson is not elected as Hilter (their own personal scheme) and should never act like it!