Matt – as I suggested, I don’t think that the person your Owners Corporation (O/C) “employs” is a caretaker, but if in whatever capacity, they are in fact employed as opposed to being a contractor with their own ABN and Liability Insurance (workers compensation), then that’s even more reason for you to ascertain those details due to the likely impacts upon the O/C’s compulsory insurance coverage, and its funds should that person injure themselves in the course of their “employment”.
As for your access to the “contract”, being a Strata Owner is like being a shareholder in a public company with your Executive Committee in the role of a Board of Directors, and as such you’re entitled to examine and if necessary take copies any and all papers and records of your Owners Corporation as are held and maintained by its Strata Manager.
That entitlement is given under the provisions of Sect 108 of the NSW Strata Schemes Management Act, where the regulated fee is currently $31 for the first hour, and an additional $15 for each half-hour or part of half-hour thereafter, plus any administrative fee that your Strata Manager may charge such as for photocopying.
So write to your Strata Manager explaining precisely what it is that you wish to inspect, enclose the $31, and get cracking.
One final observation, attitudinal issues aside perhaps your “caretaker” hasn’t been told what’s expected of them in terms of common property maintenance and repairs, and this may be an opportunity for your O/C to address that together with a review of their contract terms.