@Pamster said:
I would check first to ascertain if these residents are tenants or owners. It might be easier for the Strata Manager to send a letter to advise a tenant to toe the line rather than an owner.
It really shouldn’t make any difference whether or not they are owners. Yes, it’s theoretically easier to pressure renters to behave (because breaches could lead to them being evicted) but the same by-laws and laws apply to everyone and should be imposed as such.