Thank you, everyone, for all the explanations and advice! I am a little confused, though. If a building has retained a strata management company and has a “case worker” (for want of a better term), i.e. the person I’ve been referring to as our “strata manager”, what exactly is their role? And how is that connected with the strata committee?
To put it another way, if the SC is functioning in a customary/proper manner, what is it that the contact at the strata management company should be doing or contributing.
I think it’s perhaps telling, in relation to my building, that there are six owners and of the three who are on the SC at present only one of those is actually resident in the building. I wonder if this may have something to do with the delegating of functions to a professional and with certain aspects, such as the garden, being allowed to slide.