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Dave B, Jimmy and Scotlandx,
I may have misled you guys with the laundry thing. I must correct that it is not a laundry located on the balcony but an external laundry accessed via the balcony. What they do is clean the laundry (or the balcony) and throw things on the balcony floor in the process. My apologies for the misinformation.
We do think we might have been approaching the issue too softly (or we have been too nice to them). This has also not been helped by the reactions from the EC members. In fact, we approached all EC members for support but ‘it is not their issue because it doesnt affect them that much’. All EC members have told us ‘it’s the strata manager’s job, not ours’. Also, the kids excuse appears to start gaining some sympathy from other neighbours.
We have kept a ‘record’ book of the noise events for the last 6 months but we feel it’s still our words against theirs. So far we have managed to get 2 letters from neighbours (one of them is an EC member) stating they heard the noise at specific times in our unit, 1 letter from another EC member stating she heard the noise from her unit and 1 complaint letter from someone in the building next door, who hears the screaming and shouting. All these letters state the noise is disturbing, disruptive and unpleasant. Would these be sufficient evidence to prove to the tribunal member that they make excessive noise. Would the Tribunal be buying the ‘kids will run and scream’ excuse? Because we have had no experience dealing with this, we fear that if we fail at the tribunal, it will be a lot worse (in fact on several occassions now they appeared to make noise delibrately).
I have tried to record the noise for more irrefutable evidence with my phone and my camera but it didnt pick up this noise very well. Anyone knows what recording device would piick this low frequency noise up?
We did speak with the local police about the issue and asked if they would assist. Their response was they would. But we havent called them because i feel it might look excessive to call police to deal with the ‘so called ‘kids noise’. Has anyone got any experience with calling the police on this kind of noise?
If we press for a penalty on them, how do we proceed with this action?
Many thanks