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  • in reply to: Vote on your favourite low-rise design – poll #73533
    Jimmy-T
    Keymaster
    Chat-starter

      It was like pulling teeth even getting these pictures out of the state architect’s office.  I’ll have a look and see if I can link to the individual architects’ web pages

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      in reply to: By law forcing owner to pay Insurance excess #73522
      Jimmy-T
      Keymaster

        Forget the forensic examination of strata records

        I’m looking at engaging a professional to do a forensic search of the strata records to see if there has been any correspondence that would prove bias or unfair treatment that I can use at mediation.

        Forget forensic examination of the records. Get an experienced strata lawyer to look at the legality or otherwise of this. Basically the OC would be asking individual owners to cover a shortfall in insurance cover that the OC has used to save all owners in lower insurance premiums.  In other words, they want to save money on the premium then save again on the claim.

        Somewhere in the dim recesses of my brain, and I could be wrong, I think there’s a principle that if a by-law has an impost on an individual, they have to agree to it.

        Otherwise, this smacks of strata committee owners resenting the fact that you have been covered for repairs and received something they didn’t.  So yes, you may be up for a fight and whether or not it’s worth it depends not just on the cost versus benefit, but the “social capital” cost too.  I would go to an experienced strata lawyer and ask if this can be done legally and to send the SC a letter explaining why, if it can’t.

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        in reply to: Can the SC veto proposals without a vote at GM? #73451
        Jimmy-T
        Keymaster

          It was my understanding that a vote at a general meeting would be required to approve/deny the request, so I was shocked that the very small committee (4 people) were able to outright reject something without taking it to the rest of the owners (48 in total) for vote.

          First things first, this sounds like a proposal that may appear to straddle the line between minor and major renovations (terms used in the Act), the difference being whether or not there is structural modification to common property and changes to waterproofing. It also sounds as if the committee doesn’t really know what it’s doing – the concept of precedent doesn’t really exist in strata decisions – every application should be considered on its own merits.

          The good news is that the committee has rejected the proposal so you can move on with this and, if necessary, seek orders at NCAT under Section 232, covering the committee’s failure to fulfil its responsibilities.

          But before that, write to them and politely ask them to reconsider and tell them that you will undertake to provide binding assurances that you will repair and maintain any changes to common property that may be required.

          Failing that, you can suggest that you might seek orders at NCAT (strata Act section 232.2) on the grounds that their refusal was unreasonable, without foundation in law and had serious implications for your family’s health and the structural inegrity of the building.

          Finally, any decisions by the committee can be overturned at a general meeting but that usually means waiting until an AGM and often finding, as the readers did in this post, that the committee comes out with all guns blazing, sending out propaganda to persuade owners to reject the proposal without giving you any real chance of reply.

          With that in mind, you might want to get an experienced strata lawyer involved to make sure you are making the right approach on the right grounds.  That may be enough to make them rethinnk.

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          in reply to: Why would my OC need a new by-law on dogs #73447
          Jimmy-T
          Keymaster

            it’s not an over 55 village it’s just a condition of sale and if the units are to be leased they must be over 55

            Sounds pretty much like the definition of an over-55s village, probably constructed under a Sepp55 plan.  But that shouldn’t make any difference and they still have to abide by strata law. However, while strata schemes can’t ban all dogs or all pets, they can set reasonable conditions under which they can be approved.

            One is that they must be an appropriate breed or size and be managed in a specific way (like carried over common property or muzzled in lifts). Such by-law rules serve little practical purpose except to make potential purchasers and tenants aware that dogs and their owners aren’t really welcome.

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            in reply to: Why would my OC need a new by-law on dogs #73435
            Jimmy-T
            Keymaster

              Is it acceptable for me to contact the strata manager regarding what they are hoping to have in place?

              A polite note asking for an explanation, either to the strata manager or chair, would be reasonable.  Unless of course your strata manager is Netstrata, in which case it might just be a way of milking more fees out of owners and passing work to their subsidiary legal entity.

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              in reply to: What is a reasonable increase in levies? #73433
              Jimmy-T
              Keymaster

                Perhaps the increase is in the contribution to the capital works (sinking) fund in anticipation of future works.  Send your treasurer or strata manager a polite note asking for more information.

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                in reply to: Why would my OC need a new by-law on dogs #73425
                Jimmy-T
                Keymaster

                  You really need to discover what the intent of the by-law is and if it is really necessary.  The model by-laws and the strata law dealing with the removal of dogs that have been approved but turn out to be a nuisance should be enough. But if the strata committee feels they want to deter new dogs from being brought into the building by imposing specific restrictions that is another matter and it should be explained before the AGM in papers issued with the agenda.

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                  in reply to: What is a reasonable increase in levies? #73421
                  Jimmy-T
                  Keymaster

                    1. What is considered a reasonable increase in fees?

                    The real question is, what is a reasonable increase in spending, which is what determines the levies.  If the OC is suddenly having to come up with money for neglected maintenance, for instance, that would be a valid reason for an increase that might seem unreasonable if you have budgetted for less.  Excessive amounts being paid to lawyers to pursue pointless cases at the tribunal would not be reasonable – but would still be enforceable. Increasing by the level of CPI is a good guide but there are so many moving parts in strata it would be hard to pin it down to that.

                    If there is an increase in excess of the CPI, your strata treasurer or strata manager should explain it in the notes accompanying the AGM agenda.

                     

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                    in reply to: Brell quits top SCA roles as Netstrata saga rolls on #73388
                    Jimmy-T
                    Keymaster
                    Chat-starter

                      Not sure about this but I don’t think strata schemes come under consumer law, something the strata commissioner says he is looking to fix.  At least he won’t now have the SCA looking in one direction and making all the appropriate noises but pulling in the other.

                      My advice to all owners at their First AGM is now to tell the strata managers you are only there to elect a committee, the committee will look at the contracts, including the strata managers’ and come back in six weeks and approve them or otherwise. If any of the potential contractors aren’t happy with that – strata managers included – they can bugger off and they’ll find someone else to do the job.

                      In your specific case, Netstrata colluded with or at the very least enabled the developers, the contractors and service providers to stitch the owners up and it’s only regretful that your owners didn’t spot all the dubious deals before the seal was applied to some of the contracts. Even then Netstrata seem to have done their best to avoid the owners being informed about what had occurred (and their CEO was 100 per cent behind them).

                      The NSW government has been led by the nose by SCA-NSW who must surely now have their “professional” status closely examined.  Attendees at meetings hosted by John Minns when he was merely Property Services Commissioner, relate that he would sit at the head of the tale with now resigned SCA-NSW President Brell on one side and his predecessor and now National SCA President Chris Duggan on the other.

                      The code of conduct attached to that has several clauses about acting openly, honestly and in the best interests of the customers.  It’s now clear that to some prominent members of the SCA, all that meant was a badge of honour that allowed them to continue their dodgy dealings without serious scrutiny.

                      By the way, I briefly hooked into Amanda Farmer’s online chat on Friday where both I and strata law academic Cathy Sherry said the same thing – the strata managers who set up a scheme for the developers should not be the same company that then manages the scheme.

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                      in reply to: Brell quits top SCA roles as Netstrata saga rolls on #73384
                      Jimmy-T
                      Keymaster
                      Chat-starter

                        Further to my comments in the article that Brell was a bit premature in his assertion that he was stepping aside but not out of the role as President of SCA-NSW, and that his members who have suddenly found themselves the focus of intense and unwelcome scrutiny might have something to say about that, the body’s CEO Craig Meagher issued this statement to members yesterday:

                        I want to follow up on our initial communication yesterday afternoon regarding Stephen Brell and Netstrata. I am writing to inform you that earlier today Stephen tendered his resignation as both SCA NSW President and Board Member. Tony Irvine, current Senior Vice President, will assume the role of acting NSW President.

                        It had to happen. If the culture is wrong, the culture carrier has to go before it can be fixed and be seen to be fixed.

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                        in reply to: $247.50 an hour to prepare strata records? WA #73375
                        Jimmy-T
                        Keymaster

                          Before replying, let’s first establish what state the OP is in – so that we can advise on the right rules.

                          I think the fact that it has WA in the headline may be a clue

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                          in reply to: SC member cannot get strata roll details #73372
                          Jimmy-T
                          Keymaster

                            Is there other legislation or case law (tribunal outcomes) that support your statement 3. The privacy act does not apply to Owners Corporations?

                            The Privacy Act doesn’t apply to any corporations with a turnover of less that $3million  pa.  This is why strata managers say they own the strata roll. And I will turn that back on you, if I may: can you show me any instances where the Privacy Act has been enforced by a court or tribunal in relation to a strata scheme?

                            Here are the simple facts: All owners and residents (including tenants) must be listed on the strata roll. The strata roll is a document that is owned by the owners corporation and as such must be made available to any owner (although a fee may apply). The strata manager must make the strata roll available to the strata secretary.  Email addresses must be recorded on the strata roll, if the owner has one.

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                            Jimmy-T
                            Keymaster
                            Chat-starter

                              The SCA has awarded Netstrata “strata management company of the year” for four of the past five consecutive years.”

                              I think you will find they were name “business” of the year. A subtle difference but, in the light of recent revelations, a significant one.  It’s all about the money.

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                              in reply to: Committee member constantly using visitor parking #73355
                              Jimmy-T
                              Keymaster

                                a majority committee agreement is needed to escalate to the strata manager and non compliance with by-law proceedings. Do I need a majority committee agreement to address the non compliance?

                                Just to be clear, if you don’t have the support of the committee, you will be pursuing this in the same way as any other individual owner.  However, you can do that.  You can report this to the strata manager but it is then up to them if they pursue it.

                                Alternatively, you can seek mediation at Fair Trading pursuant to an action at NCAT – again, as an individual owner.  Needless to say, this will get very messy

                                Personally, I would consider using a “stalking horse” strategy whereby you get another owner to make the complaint and have them throw in a threat that if the committee doesn’t do anything, the committee will also be taken to NCAT for failure to fulfil its duties (Section 232).

                                As chair you can then put that complaint on your agenda and force your fellow committee members to either agree or accept that your by-laws are meaningless.

                                And if you can’t find a suitable candidate for your stalking horse, then it may be that you are the only person who cares about this and it may be best to let it go.

                                 

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                                in reply to: Brell quits top SCA roles as Netstrata saga rolls on #73351
                                Jimmy-T
                                Keymaster
                                Chat-starter

                                  And they want to be accorded ‘professional’ status.

                                  They have, and very proud of it they are too.  I believe they are in some sort of probation period to see if they can abide by the code of conduct.  If so, they will need to clean up their act.

                                  I guess they have a different definition of ‘consumer advocate’ from me.

                                  And me.  As I have said many times, SCA-NSW represents strata owners no more than the Qantas Frequent Flyer program represent airline passengers.

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                                Viewing 15 replies - 871 through 885 (of 7,904 total)