- This topic has 3 replies, 3 voices, and was last updated 4 months ago by .
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It’s time the good operators enjoyed their moment in the limelight. Over to you – send us those positive stories and we’ll gladly run them. Just hit reply on the messages below.
The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
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Thanks for the opportunity Jimmy. I would like to express my appreciation for our exceptional Strata Manager. As the Treasurer of the Antias Strata Apartments in Jacksons Landing, Pyrmont, I have had the pleasure of working with Jeremy Delaney from Whelan Property Group. Jeremy also serves as the Strata Manager for the Jacksons Landing Community Association, where I also hold the position of Treasurer.
Jeremy is an extremely experienced and professional Strata Manager. He promptly addresses any strata queries and questions, consistently attends all our strata meetings, and is always available when needed. The Minutes of our meetings are always accurate, professional, and delivered on time.
We have negotiated a firm-price contract with Whelan Property Group, which eliminates most Schedule “B” charges, and Whelan does not take commissions on any services, including insurance. The Accounts Department staff are also highly efficient, responding to inquiries promptly. Financial reports are accessible on their website to me at any time, and payments are processed immediately upon my approval.
I cannot fault the management and staff of Whelan Property Group and highly recommend their services.
Neville Monk, Antias Apartments
Personally, I’d like to recognise Chloe Tombleson of PT Strata who took over management of our large scheme less than a year ago under difficult circumstances with defect claims and many experts involved, not to mention a complex building insurance situation and the need to address budget repair to reach a sustainable level. PT Strata took the reins, and Chloe has worked non-stop to assist and drive all aspects of the 3rd parties involved. She’s successfully navigated challenging owners with professionalism and empathy and pro-actively used her professional network to propose and reach pragmatic outcomes wherever possible. Our journey is not over yet, but we’re pleased to have PT Strata assisting our committee and Owner’s Corp.
- This reply was modified 4 months ago by .
We can sit and debate about what makes the best possible strata manager – for me, communication trumps all. I would like to thank our OC manager, Marcus, and the team at Network Pacific for their ongoing efforts to keep me and fellow residents at ease. I must highlight their proactive approach to communicating any matter at hand and their swift reactiveness to any issue that residents may flag. Communicate right and half the battle is won! (Victorian building)
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