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  • #66605
    Cam
    Flatchatter

      I was here several years ago to ask about an owner who constantly disrupted EC meetings. During COVID we held Zoom AGMs – this owner wanted to speak on every topic, not ON the topic but to vent about other owners, EC members, Strata Management – you name it. They were given 3? minutes to speak by the Chairperson, and then muted. But because they wanted to speak on EVERY item the meetings dragged on and on – I think the record was 3½ hours. Last week we attempted to hold our first “in person live” AGM since COVID. The owner yelled and constantly interrupted, even before the meeting started. Once started, they again wanted to speak on every item – the first being the Statement of Accounts where they wanted to speak on every single Statement item. Not to dispute the actual item but rather to attack EC members and Strata Management. When they refused to comply with the Chairperson’s directions (to please keep quiet so the Meeting could proceed), on-site Security was called, but all they could offer to do was call the Police. Eventually the Chairperson declared the meeting abandoned, with nothing at all having been achieved.

      This is not a rational person. They have previously taken the SC to NCAT and lost. Can we pass a by-law establishing a Code of Conduct for meetings, stipulating that if a person is named (? times) during a meeting for not adhering to the Code, then they can be “not heard”? If this could be done then the Chairperson could put the disruptive owner on permanent mute, rather than having to allow them X minutes to speak on every item. The Code would have to have some mention of “speaking to the item” (or something) which would be appropriate for Zoom meetings (the current obsession is “lies and slander”),  while “interrupt, talk out of turn or talk over other member” is more appropriate for “in person live” Meetings. I think we have assumed that “live” Meetings will not be possible.

      • This topic was modified 1 year, 10 months ago by .
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    • #66608
      Jimmy-T
      Keymaster

        If you do a search on this website (especially in the Forum) for “code of conduct” and “standing orders”.

        There is one item that’s common in a lot of standing orders (not just for strata committees) rules that an owner may not speak on an item again until everyone else who wants to speak has had their say.  That could be handy.

        If you have a standing order that an owner can be “named” as disruptive in the minutes, subject to a vote of the committee in situ, that might curb some excesses – but I doubt it.

        It may be that you need to establish your standing orders which includes expected standards of behaviour at your meetings – including the Chair’s right to rule someone out of order for not speaking to the motion – then pass a by-law to establish the legality of the standing orders.

        Once that’s done, issue a Notice To Comply when the disruptive neighbour misbehaves.  You could even have a standing item on your meetings’ agendas to issue Notices to Comply for breaches of by-laws.

        Issue the NTC and when they do it again you can seek fines and orders at NCAT.

        However, the Act allows people to attend meetings and you interfere with that right at your legal peril.

        By the way, when you are passing your “standing orders” by-law, be sure to include a clause that allows the committee to agree to record the proceedings.

        Your noisy neighbour doesn’t have to give their permission to be recorded, they only have to be informed that a recording is underway.  I believe that if they continue speaking when they have been clearly informed that they are being recorded, they have effectively given permission.

        A motion to allow audio recording of the meeting would be effective notice that the meeting was being recorded.

        The recording of their disruptive behaviour can then be used as evidence at NCAT when you are seeking orders to get the miscreant to observe the by-law that enshrines the standing orders.

         

        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
        #66612
        Cam
        Flatchatter
        Chat-starter

          Thank you for your swift response. I doubt that knowing they were being recorded would in any way deter the owner – I think they would enjoy it, as they are convinced they are the only one who knows anything about anything. I believe it is now OK to continue with Zoom meetings, and we may have to abandon in person meetings, as it costing us money when meetings have to be abandoned and re-scheduled. But Zoom meetings also cost us money when they run over time due to constant wanting to “not speak to the motion”. I am really interested in whether, having passed all the required by-laws, one of them could be right of the Chair to declare a person “not to be heard” for continual breaches of standing orders, so that the person could be muted for the rest of the meeting. Otherwise our Zoom meetings are going to continue to extend to many hours as the person demands to be heard on every single agenda item, even though what they are saying has nothing to do with the item.

          #66615
          Jimmy-T
          Keymaster

            I am really interested in whether, having passed all the required by-laws, one of them could be right of the Chair to declare a person “not to be heard” for continual breaches of standing orders, so that the person could be muted for the rest of the meeting.

            If you are talking about strata committee meetings, then the committee has the power to agree not hear comments from non-committee members. Or to put that another way, you put forward a motion to hear owners A B and C and agree to hear only A and C.

            As far as the AGM is concerned, the chair has no right to exclude owners from participating in the meeting but can control discussion, especially in a Zoom meeting.  Your standing orders could include an instruction to the chair  to moderate discussion that is not directly relevant to the topic on the agenda.  The chair should then feel very comfortable about muting the disruptive owner when they start on one of their rants.

            Let the disruptor then pursue the complaint through Fair Trading and NCAT and be sure to let them know that the committee will ask for costs to be awarded against them when you defend it, on the grounds that the complaints were vexatious and of no merit.

            You might even ask that the owner undertakes in writing to behave during meetings and not embark on anti-committee rants on unrelated subjects so that their valid opinions on specific subjects can be heard.  This will stand you in good stead if the owner does go to a tribunal.

            Finally, we are all guilty of second-guessing the actions of owners and responses from tribunals.  Sometimes it’s easier to do what needs to be done and deal with the consequences if and when they arise. No tribunal is going to impose a statutory strata manager – the ultimate sanction – on a well-run building because they silenced one extremely disruptive voice.

            The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
            #66617
            Cam
            Flatchatter
            Chat-starter

              Thanks very much – I think that’s very helpful – hope others do too.

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