- This topic has 10 replies, 5 voices, and was last updated 4 months ago by .
In July this year, I came home in the evening to find that I could not get my key to turn in the front door lock. It was about 8pm so I called a local locksmith who came to my place about 9pm. He told me that the lock had failed and tried to open the door using a wire. This did not work so he ended up drilling the lock out.
He told me that I should be able to claim the cost for his service from the strata company that manages our complex. The cost was nearly $312.00.
I have sent the receipt for this to the strata company that manages our apartments and have asked to be reimbursed for this cost as the front door lock is part of common property. The strata company has told me that they will not reimburse me for this cost because they did not engage the trades person for the works.
I think this is unreasonable as this happened at night and I did what I needed to do to gain access to my apartment. It did not occur to me that I would need to call the strata company. What are the rules for this type of situation? Am I right or are they?
- This topic was modified 6 months, 2 weeks ago by .
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