Forums The Professionals Property Manager woes. Current Page

#14876

An update.

The Property Manager returned my call. It turns out that there were a few deadlines that collided. The settlement for the sale of my flat, an otherwise unrelated incident, was late. The new owner was a little tardy in getting the new management agreement back. The Property Manager assumed that Australia Post would deliver the letters in one day. :-/

He acknowledged that the situation didn't look good and wasn't handled the best. He assured me that it absolutely wouldn't be a problem to use the old account until I had the new details. And also I wasn't the only one in that situation.

And it took some pushing but he rather reluctantly kind-of admitted that they could do better next time (though he didn't seem to grasp the idea of a week's notice to tenants for changing the rent account). It wasn't the outcome I really wanted. But I think he understood it made both new and old agents look pretty clumsy.

Wade.