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I wouldn’t be surprised if our SM did leave us in the lurch. They are in dispute with the EC over a maintenance issue. The EC says the SM should pay for not attending to this issue. The SM says show us the correspondence that asked us to attend to this matter.
That is the problem in this complex. No matter how often I have told all and sundry that you need to leave the paper trail, to follow up a phone conversation with an email stating “further to our phone conversation of this morning…” Now I am no fan of our SM. I have had numerous run ins with them whilst on the EC. But I always followed up phone calls in writing and followed up any repairs/maintenance isisues with another email asking how it was progressing if I hadn’t heard anything.
It is a common belief in this complex that if you have an SM that all is taken care of. That the SM knows what is wrong, knows what to do and when to do it, and has our complex and no other in it’s thoughts 24 hours a day.
Any advice or information I have offered to the EC is ignored or they don’t have time to look into it. So I just give up. This is an EC that believes that all will be good because they are insured.