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I notice that there is media attention on the high numbers of apartment owners in arrears with their levies, especially in the ACT. Lots of cries of “unfair!” because the mean old strata managers are chasing the levies using collection agencies and lawyers, adding to the outstanding debt. And those debts mount up pretty fast once lawyers are involved.
I’m not a harsh person. I know how hard it can be to suddenly be faced with an unexpected bill for essential repairs, or a doubling of levies because the capital works plan has some big expenses coming up over the next few years. I think owners should be able to enter a payment plan wherever possible.
What is missing from ALL of the media coverage is the lack of engagement of many owners in their collective responsibility for managing a building. We talk about low levels of financial literacy amongst adult in this country. With more and more people moving into apartments, how about some attention to what I’m calling “strata literacy?” (That’s right folks, you read that term for the first time here).If someone is not paying their levies, the Committee can’t fire the cleaners, turn off the electricity and refuse to pay the strata manager until the errant owner pays up. No, everyone else has to cover those unpaid levies so the bills can be paid. Not enough attention is given to this inconvenient truth.
Somehow, we need ALL owners to understand that those levies pay for important stuff, even if it is boring. And ALL owners get to vote on who is on their Committee to decide how that money is spent. And ALL owners are given copies of budgets and capital works plans to consider. And ALL owners can attend an AGM to make comment on those budgets and plans.
And if owners want to disengage with all of that (because it is boring) then it’s pretty unfair to then cry poor and expect the other owners to cover your share of the levies because you were caught by surprise. So I waver between sympathy and exasperation when I hear about owners going bankrupt due to unpaid levies.
Sympathy because there are genuine cases of hardship and apparently some Committees refuse to allow payment plans, and exasperation because the media reports never look at the impact of those unpaid levies on the other owners in that building, or the debtor’s possible lack of involvement in their own strata process.
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