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I have been through this experience myself
1. Check your by-laws and your Strata Plan you need to know what is common property1.1. If the previous floor was considered common property did the owner have permission to change the floor
1.2 Go to your local City Council, Health Dep and Building commission and find out what the minimum decibel is for acoustic rating, if they above are causing this level to be considered as exceeding the acceptable level within a multi dwelling, then you have a case to present to the tribunal ( you don’t need a lawyer)
1.3 Have an acoustic report done and first present to your Strata Manager to forward to the Owners committee, even better if the floor is common property they have to fix it. Always request in writing that they provide a response by 5 business days, send again if no response, then you have something to present to the tribunal.
This is how fickle Strata is if you purchase your property of the plan and the floor tiles are included on the plan then they are common property, I have read previous cases that even go into the original level of the cement slab because it can reduce your internal cubic meterage of your lot. So who fixes the floor when there is a problem over the years of normal living, you can’t consider replacement if they are common property that is up to the Committee……but it’s your home???
You might like to read this from Western Australia and no it wasn’t me! -
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