Flat Chat Strata Forum Rental rants Current Page

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  • #74781
    Poppii
    Flatchatter

      Please Help!

      A lovely couple renting our property have complained they are being harassed by our Strata Manager who notes every by-law and when they are deemed of breaching it. We are in a self-managed strata and in a small complex of three. We are in full support of our lovely tenants but are very new to this and are not sure how we can help them. We know they are quiet people who just want to live peacefully in their home.

      Any suggestions welcome.

    Viewing 7 replies - 1 through 7 (of 7 total)
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    • #74784
      Jimmy-T
      Keymaster

        We are in a self-managed strata and in a small complex of three.

        Self-managed, but you have a strata manager? Is this person in another role with a different title?

        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
        #74787
        Poppii
        Flatchatter
        Chat-starter

          Hi this is the same person who has put herself down as the strata manager. Is there a way of seeing who owns each townhouse? I supsect this person is not even the owner of the townhouse. I think her mother might own it!

          #74790
          Jimmy-T
          Keymaster

            You could send them a letter asking by what authority they are harassing your tenants and warning them that unless they stop, you will take action at NCAT.

            If this person is claiming to be the strata manager and, especially if they are taking payments as strata manager, but they are not licensed strata managers, they are breaking the law.

            If they have sent any emails claiming to be strata manager, reply asking them to show who appointed them, what qualifications they possess and how much they are charging the scheme for their services.

            In the meantime you could apply to Fair Trading for mediation. And ask to see the strata roll which should list the names of all owners.  If they haven’t provided that name, they are in breach of strata law and can be fined.

            It sounds like someone who doesn’t know even the basics of strata law has appointed themselves to a position to which they are not entitled, not realising that they could get into a lot of trouble for having done so.

             

             

            The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
            #74795
            Sir Humphrey
            Strataguru

              Three units. One is yours. One you think is owned by the mother of the person claiming to be the strata manager. Then there is a third unit. Who owns the 3rd unit? Do you know them? If so, you and that owner would out-vote the other unit owner. Have you been having proper AGMs? Is there a strata committee? Are there minutes?

              #74985
              Jimmy-T
              Keymaster

                This was actually originally posted by Poppii.

                We are experiencing hell with a self-managed strata of 3 townhouses. The person who controls our strata wants to bring up our tenants breaching by-laws at the upcoming AGM. She is giving our lovely tenants hell on a regular basis and refusing to fix repairs in our townhouse due to her personal feelings.

                However, we pay for a property manager (so we don’t have to deal with the devil herself). Am I able to direct these complaints to our Property Manager and tell her we will not discuss these at the AGM? Can she legally just use our AGM as a whingingfest?

                Please please help.

                The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
                • This reply was modified 1 week, 4 days ago by .
                #74986
                Jimmy-T
                Keymaster

                  Am I able to direct these complaints to our Property Manager and tell her we will not discuss these at the AGM? Can she legally just use our AGM as a whingingfest?

                  Who chairs the meeting? Do you have an elected chair?  If the items aren’t on the agenda they shouldn’t be discussed.  If they are, then you can tell her to pull her head in and maybe vote her out of her role (whatever it is).  Your property manager may well tell you this is not in their scope of duties.

                  The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
                  #75037
                  Poppii
                  Flatchatter
                  Chat-starter

                    From what I can see the other two townhouses vote as a block against ours, even with the previous owner. Now it’s been proposed that the levy is raised from $850 to $1200 a quarter. The other owner is a very very old lady who I haven’t met yet. I do not know the level of her actual involvement. The meeting chair…I’m not sure. I really regret buying into this place but I will only stand to lose everything if I try to sell now.

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