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  • #11649 Reply | Quote
    Jimmy-T
    Keymaster

      If there was one thing about its entrance that would put me off buying an apartment – apart from the obvious warning signs like grafitti, broken windows and wandering Airbnb guests bleating about missing keys – it would be the position of the mailboxes.

      If the block’s mailboxes were outside, where they could be both stuffed full of unwanted fliers and emptied of their contents of any value, I’d turn around and pace out the distance to the nearest post office – because that’s where residents would be spending a lot of time, collecting their mail.

      It amazes me that new home buyers tolerate the idea that a row of tin boxes that could be prized open with a butter knife is somehow an acceptable place for your credit cards, bank statements and personal letters to be delivered.

      According to one story from 2016  gangs of mailbox thieves target city apartment blocks’ mailboxes and they aren’t just stealing credit cards so they can go on a spending spree.

      Credit cards are used to buy goods that are later sold for cash, says the NSW Fraud and Cybercrime Squad. More worryingly, personal information from letters and documents is exchanged for cash or drugs then sold to overseas crime syndicates who use the data in bank frauds.

      The obvious answer is to rent a Post Office box, but why do developers put mailboxes outside apartment blocks in the first place?

      The simple answer is that it’s a lot cheaper and doesn’t take up space in the building that could be sold for residential or commercial use.

      The next step up from the external mailbox is a mailroom inside the building.  If your building is secure, so too is your mailbox. Now you only have to worry about neighbours stealing your stuff.

      A room with a locked door that requires a pass key and has a couple of security cameras keeping an eye on things means that your new credit card and the follow-up letter with the PIN code have a much greater chance of getting to you.

      But the Rolls Royce option is to have a concierge who either oversees the mailbox or actually hands out the mail as you come past.

      It’s a comforting point of engagement in a large building where you can pick up your mail and engage in low-level harmless gossip.

      Of course, because this is strata, it all gets very political very quickly. Just try distributing fliers that suggest a change of committee to see how quickly access to the pigeon holes is blocked.

      Getting back to basics, if you have external mailboxes that are regularly stuffed with fliers or raided for the stray credit cards of the unwary, find a secure empty corner of your car park and get them moved there.

      But then, if your committee is paranoid about residents communicating with each other, expect no help from those who get their mail delivered elsewhere.

      And there’s the trade-off – free speech can mean easy access to thieves, scammers and the distributors of junk-mail. But leaving your communications, including parcel pick-up notices, where anyone can see them is just too risky for words.

      A version of this column first appeared in the Australian Financial Review. 

      If you want to be alerted when anyone replies to your posts or responds to this topic, please register and login, then you will be able to subscribe to the topic. The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers. NB: Longer threads may spill over to additional pages - look for the numbers on the bottom right, under the last post.
    Viewing 6 replies - 1 through 6 (of 6 total)
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    • #29424 Reply
      Mailbox
      Flatchatter

        I live in Potts Point and our external letterboxes are rifled about once a month. I have a PO Box at the PO but most residents do not.

        As a long-standing Exec Comm member I have tried on and off for more than 10 years to get Australia Post to allow us to shift our letterboxes inside our front gate. They flat-out refuse to accept any more keys/fobs which would be needed for the postie to gain access to sort the mail.

        They cited incidences of posties having their bicycles, motorbikes, carts etc damaged or stolen whilst inside premises attending to post deliveries off the street.

        So encouraging residents to shift letterboxes inside is not going to work, at least from my experience.

        #29450 Reply

        There are other options such as using an intelligent mailbox or parcel locker system which are keyless and can alert the resident by text message when an item is deposited in their box. These can be accessed by Australia Post and Couriers alike and are far more secure than a space where items can be “mislaid” with or without a concierge in place. Have a look at http://www.bodycorpsecure.com 

        #29451 Reply
        clarkey
        Flatchatter

          Jimmy

          The PRIMARY reason developers (and everyone else) put mailboxes outside it to actually receive mail…

          Posties aren’t interested in accessing secure rooms; they have a solution for those concerned as you’ve already outlined, post boxes.

          #29462 Reply
          Jimmy-T
          Keymaster
          Chat-starter

            @shaymac said:
            There are other options such as using an intelligent mailbox or parcel locker system which are keyless and can alert the resident by text message when an item is deposited in their box.

            But they still have to be inside the building which as Post No 2 explains, the Post Office won’t all if they’re not already there.  This might be an alternative to internal post boxes but it doesn’t help with post boxes that sit outside.

            If you want to be alerted when anyone replies to your posts or responds to this topic, please register and login, then you will be able to subscribe to the topic. The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers. NB: Longer threads may spill over to additional pages - look for the numbers on the bottom right, under the last post.
            #29473 Reply

            Hi, as far as I’m aware in the ‘burbs Australia Post will only deliver to mail boxes that are on the border of the property where the street is? The “no junk mail please” stickers seem to be working … apart from pesky real estate agent flyers …

            #29476 Reply
            Boronia
            Flatchatter

              I am quite surprised at the amount of mail that comes to our block addressed just to the street address with no unit number included. Sometimes it goes into the Strata mailbox, sometimes a “lottery” to see which resident’s letter box gets it, sometimes just left in the “overflow” open slot.

              There is also the mail which has been incorrectly addressed (usually previous residents) or incorrectly delivered (a different street number, same unit/street number in a different street, same street number/name in a different suburb. This invariably gets left in an open location on top of the boxes or in the adjacent gardens; do people believe that the postie will pick it up and take it away next time he comes around? And a fair bit of this mail just ends up in the garbage bins.

              There is a lot of “secure” mail in both these categories, no wonder it gets misused.

            Viewing 6 replies - 1 through 6 (of 6 total)
            Reply To: Last post for insecure mailboxes
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