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again we are having more problems with the initial owner / developer of our 14 unit strata scheme. Early in 2016 the developer advised us and the other owner ( only 2 Apartments had been sold) that we would need to pay 1/3 of the very large water bill received by him as we were the only people living in the complex. He said he would also pay 1/3 even though he only lived here part time. This was despite the fact that he had a full time maintenance person who was watering lawns sometimes overnight and from time to time left the hose on for days at a time . In addition to our quarterly levy we paid the developer our lot percentage amount ( 7%) of this water account .
Two more people have now bought in to our Strata scheme, the initial owner/developer has now sent our new neighbours and us an email stating that we are indebted to him and due to this outstanding debt we do not have the right to vote at the First AGM which he intends to hold shortly. He has also stated in that same email that he would not support our nominations for a position on the Strata Committee and as he has the majority vote then he will have the say, he says. He still owns 10 units and now intends to transfer one to his partner (who is an overseas country citizen) so he can retain the majority vote.
My questions are these :
1. How should we respond if he does not allow us to vote at the first AGM?
2. How should we dispute his claims that we owe him money for the water?
3. Should we apply direct to NCAT for an adjudicator to appoint a Strata Managing Agent so this guy can be removed from his position of “Owners Corporation” during this initial period?
Your advice on this would be very much appreciated
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There have been a couple of developments on this. The owners asked to see all the records of the strata scheme and were told they could view them at head office – four hours away.
But finally the developer saw sense and has hired the owners’ choice of strata manager to help set up the strata scheme and get everything in place for the first AGM.
Result! But we will be keeping an eye on it.
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I had a call from the strata manager just now to tell me that they have decided not to work for our developer as her company would not comply with the conditions that he imposed.
I don’t have the details but she said she wouldn’t even take it on if the Tribunal appointed them. She was very apologetic but she just said she did not believe they could do it with him being involved.
Not sure where we go now.The original owner/ developer of out 14 unit Strata complex in country nsw still owns 10 of the apartments. He has been levying us a regular contribution of $600 per quarter since the beginning of 2016. Prior to that ( mid 2015 when the first apartment was purchased) he met all costs himself . Once he introduced the levy, he also advised us ( ourselves and another purchaser) that we were to pay our lot entitlements ( 7% each) of the Strata Insurance which we have done each year.
Since then two more apartments have sold and he is charging them $675 each quarter plus the cost of 30 kilolitres of water at the Council rate each quarter. ( one has a 6% lot entitlement and the other has 7% entitlement).
what we now know is that this developer, while collecting levies from the owners of 4 of the 14 apartments is NOT paying his own levies and there are no bank accounts or seperate books for the accounts. He is telling us that because we have not paid 1/3 of the water accounts ( only 1 meter with account sent to the Owners Corporation) then we are ineligible to vote when the first AGM occurs but he has not paid any levies for his own apartments , even though he must be paying the balance of the operational costs.
does this mean he is ineligible to vote at the AGM
The original owner/ developer of out 14 unit Strata complex in country nsw still owns 10 of the apartments. He has been levying us a regular contribution of $600 per quarter since the beginning of 2016. Prior to that ( mid 2015 when the first apartment was purchased) he met all costs himself . Once he introduced the levy, he also advised us ( ourselves and another purchaser) that we were to pay our lot entitlements ( 7% each) of the Strata Insurance which we have done each year.
Since then two more apartments have sold and he is charging them $675 each quarter plus the cost of 30 kilolitres of water at the Council rate each quarter. ( one has a 6% lot entitlement and the other has 7% entitlement).
what we now know is that this developer, while collecting levies from the owners of 4 of the 14 apartments is NOT paying his own levies and there are no bank accounts or seperate books for the accounts. He is telling us that because we have not paid 1/3 of the water accounts ( only 1 meter with account sent to the Owners Corporation) then we are ineligible to vote when the first AGM occurs but he has not paid any levies for his own apartments , even though he must be paying the balance of the operational costs.
does this mean he is ineligible to vote at the AGMFaraway girl – It looks like you have posted the same comment twice.
I gather from your comment that your scheme is yet to hold its first AGM – am I correct?
Can I address the water meter issue first? Being a new building I would have thought that there would be a requirement for a master meter AND individual meters. I do not know where you are located in NSW but it is my understanding that the Sydney Water Catchment area has mandated individual cold water meters for new apartments since 2014. Have you checked the laws with your local water authority?
Regarding the water bills to date – It appears that Jimmy T may already have replied to this issue in a previous comment. See here for validation of Jimmy T’s assessment of the correct way to divide a water bill: https://greenstrata.com.au/topic/understand-water-metering-billing-strata
As for the issue of the Developer and his unpaid levies: An ‘unfinancial owner’ cannot vote at a General Meeting. An ‘unfinancial owner’ means an owner of a lot in a strata scheme who has not paid all contributions levied on the owner that are due and payable, and any other amounts recoverable from the owner, in relation to the lot.
It is my understanding that if you have not paid your water bills then you too may be considered an ‘unfinancial owner’ and not be permitted to vote.
An unfinancial owner can nominate someone for a committee position but cannot vote. To become a ‘financial owner’ the outstanding amount must be paid before the meeting.
Thank you Lady Penelope. We are not located in the Sydney Water catchment and there is no requirement for individual meters on the South Coast NSW ( Eurobodalla Shire Council). The apartments were completed in 2015. We have checked the laws with the water authority and one meter for the complex complies with its requirements.
The other information was basically background .
The water bills received are charged by the Council to the Owners Corporation. This was not my question as I had received in depth information from Jimmy on this site that we were not oprequired to contribute to the water use as the cost should have been included in the levy which should have been built on the costs of operating the complex. Now I am confused.
My question was basically if the initial owner has not been paying his own levies for his 9 vacant apartment and the one he lives in part time, whilst at the same time levying the other purchasers , does this make him ineligible to vote at the first AGM.
Lady Penelope. P.S. I apologise for the duplicate question. It was unintended.
The first AGM has not been held and won’t be until one more apartment in the complex is sold.
Faraway girl – I have re-read the advice provided by previous respondents and I believe that you may have become a bit confused about the water bill allocation and when and how it is billed to you.
It is my understanding that the water bills for each owner do not need to form part of the actual Sinking or Admin Levy. They can be billed separately.
Ask the Developer if the water utility bills have been included in the Admin Levy? If they haven’t been included then they can be charged separately.
Each lot has a unit entitlement. The requirement for the separate water bills is that they reflect the unit entitlement. If your entitlement is 7% then you should be charged 7% of the total water bill from the time that you owned your unit. This water bill can be a charged separately from the other levies. You cannot avoid paying the water bill on the basis that it has not been incorporated into your Sinking or Admin Levy.
Ask the Developer for a copy of all of the master water bills from the time that you purchased your Lot, and then total them up. Your portion should be 7% of that total.
If you have not paid your water bill then you may be deemed to unfinancial and may not be able to vote.
The water bill would be the ‘any other amount recoverable from the owner‘ from the following SSMA 2015 definition of an ‘unfinancial owner’. ‘An ‘unfinancial owner’ means an owner of a lot in a strata scheme who has not paid all contributions levied on the owner that are due and payable, and any other amounts recoverable from the owner, in relation to the lot.’
In my opinion you are correct in stating that that the Developer would be deemed to be an ‘unfinancial owner’ if they have not paid their Sinking and Admin levies (and their water bills). Be very careful that you too are not an ‘unfinancial owner’ with an unpaid water bill.
Lady Penelope, I’m absolutely flabbergasted now! Up until this point we have believed that we were doing the right thing with our levies and were not required to pay additional charges for water. Even the most recent link you sent me regarding water payments stated this .
“the owners corporation receives and pays a quarterly bill for all water consumed in the complex. This is paid from the administrative fund, and means that owners are paying for water consumption through their levies – based on unit entitlement”
from https://greenstrata.com.au
we have an email from the developer that states that the levy includes water .
im now so confused as your response appears to be very different from my previous ones.
However, I will now go to the Council and obtain all water accounts since we moved in and pay our 7% just to be certain that we have done the right thing.
@Lady Penelope said:
It is my understanding that the water bills for each owner do not need to form part of the actual Sinking or Admin Levy. They can be billed separately.
Ask the Developer if the water utility bills have been included in the Admin Levy? If they haven’t been included then they can be charged separately.
There seems to be some confusion – but FarawayGirl says the developer has said the water bills were coming out of the Admin Fund. The building has only one meter so they have to be apportioned somehow and that would be according to the Unit Entitlements. And they have to be paid by a single account and that would be the Owners Corp Admin Fund.
So, yes, the water bills don’t NEED to come out of the Admin Fund but in this case they do.
Or am I missing something?
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Thank you Jimmy,
looked everwhere in our files and can’t find the email telling us that the water use is contained in the levy. I would have thought that he should have said what is NOT in it as I am now worried about lots of other costs eg electricity for common property, lawn mowing, fire service etc. he did not ever give us a budget for how he worked out the quarterly levy.
however, given the newest information I think that we will now pay him 7% of the water accounts less the amount we paid him when he got that very large bill in March 2016.
This will ensure that there can be absolutely no question about whether or not we owe him money.
in the meantime I will keep looking for his email where he said the levy contains water use.
many thanks.
I agree Jimmy T. that the scheme’s water bills (annually, quarterly or whatever) will be paid by the Admin Fund because it is a bill(s) for the whole scheme. How to recoup this money is the issue.
The water bills, at this stage of the development would be wildly fluctuating due to the fact that the scheme is only partially sold, with sales ongoing.
There are two ways to recoup the money (1) via an Admin Levy, or (2) by a separate direct contribution after the issuing of a separate bill.
It would be extremely difficult to ascertain how much money needs to be levied at this stage of the development. Levies are usually calculated once a year to cover costs for the upcoming year, and these are presented at a General Meeting at or around the beginning of the scheme’s Financial Year. To base a contribution for water usage on a scheme with 5 occupants at the beginning of the levy period, but have the possibility of this expanding to 14 occupants by the end of the year could throw the Admin Fund into disarray. A water usage amount, at this stage, could only be guessed at.
It would be far more accurate to leave the water bill out of the levy assessment at this early stage and instead have the water bill divided according to the unit entitlement whenever the water bill comes in i.e. a separate bill. The owners should be given a copy of the scheme’s bill to enable them to verify that the amount charged to them is correct. This would be a more efficient and responsive way to ‘top up’ the Admin Fund.
At a later time, when all of the lots are sold, the water bill would be better able to be calculated as it would be more ‘settled’ and predicable, and perhaps then it could be included in the Admin Levy rather than billed separately. This could be decided upon at a general meeting by an ordinary resolution.
NB: I personally have had no experience with being an ‘off the plan’ owner or developer.
Until the first AGM, the developer is the Owners Corporation. The owners Corporation can only charge for services relative to Unit Entitlements. There is no capacity that I know of for “sharing” of expenses by any other means. If the developer want to alter the conditions under which owners are charged for services, then he has to get a ruling from NCAT. If he doesn’t want to carry the burden of the rest of the costs he needs to sell the other units.
It occurs to me that they must be very close to having sold units adding up to one-third of the unit entitlements. As soon as that point is passed they have two months in which to hold the first AGM. The developer will have his vote reduced to one-third and everybody else can get on with running the building properly.
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Our latest issue about water in our 14 lot Strata Scheme is that 1. Our developer/ original owner wants each lot owner ( only 4 out of 14 units are sold) to pay for 2 water meters for their property, one for the mains supply and the second for the tank water as when the tanks run dry, the mains water kicks in. 2. The developer/ original owner will not provide us with a copy of the water useage invoice as he says we have to pay 1/5 of the water rather than our 7% lot entitlement. As we have told him we will only pay our correct % he will not allow us to see the account and the water authority will not provide same as they say it is a privacy issue and although they know we live here ( we are individually rated ) the water usage account is in the initial owner/ developers name.
Office of Fair Trading delivered a seminar on Strata here last week but the presenter advised that she knew nothing about Schemes during the initial phase.
My questions are:
1. should we read the mains meter ourselves each quarter and deposit our % of our estimate of what the account would be, to the developers bank account?
2. He has stopped requesting that we pay him our quarterly levy so should we just continue to pay it into his account as we have been doing for all previous contributions?
He will not communicate with us.
If I was you I would contact the Office of Fair Trading and ask to speak to someone who is familiar with strata schemes in their initial phase. Yours is a complicated and specialist type of problem rather than a general problem.
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