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@Malcolm said:
Thanks for your reaction tharra! I’m interested to know more about what you object to.I am that tech savvy person in my building. 😉 We worked to get a communications solution which works much more like a utility such as water & power. i.e. individual lot owners can choose their retailer (or 4 – the beauty of NBN fibre is that you can have 4 data connections running simultaneously) & the Owner’s Corporation has no input/care factor into that decision. They can have medical alarms, faxes, security alarms, business grade services whatever they want by choosing an appropriate retail service provider. Or they can choose to not use any NBN service & just use their mobiles. There are no ongoing costs for the Owner’s Corporation associated with the NBN tech choice solution. No one on the strata committee has to be the IT geek for the whole building. The solution will outlast the current skillset of the committee & interest of the residents.
I think you need to do more homework. Be careful of installing a white elephant consuming human & $ resources which occupants may not want in 1-2 years time if there are other communications options.
I’m also not sure what happens if the Owner’s Corporation effectively becomes the marketing arm for one provider because they have a vested interest in keeping costs low. The conflict of interest would make me wary.
If I was in your strata plan I’d be voting strenuously against this proposal, particularly if it locks people into a provider or a narrow range of providers who purchase their wholesale service. Search for ‘fibre estate’ over at Whirlpool for some background.
Who is offering this service? There might be more info about them out there in tech land.
I’m not sure of the legalities of what you want to do & I have no experience with utilities apart from common area services, but herding cats sounds easier than turning the OC into a retail service provider for communications. Locking people into/herding them towards a particular provider is going to be very challenging if that is what you are proposing.
If the gigabit internal building network is to be delivered via building copper I’d be asking for more details & real world examples. Network speeds tend to deteriorate when they leave the lab & marketing materials. 😉
I’d be researching the wholesaler & their performance very carefully & asking questions at a tech. based forum like Whirlpool: https://forums.whirlpool.net.au/
Another path – our OC went through the NBN technology choice area switch program & had NBN fibre pulled to each apartment. We now have a building of very happy residents, tenants & businesses who choose their own service providers. More details here: https://www2.nbnco.com.au/residential/learn/network-technology/technology-choice-program/area-switch.html
Policy making parts of our respective governments should be reading:
“The easiest way to stop all of this is if the home-sharing platforms simply didn’t send people into these neighborhoods…”
@Arn said:
I would love to get examples from other buildings where it works In a way which doesn’t destroy the life of the editor.Simple email lists work for us. We have a hosted “website” which includes mailman mailing lists. There are varying levels of paranoia surrounding the lists. One for residents is “public” but moderated – subscribers can add/delete themselves, only a few people can post. Our building management post items such as window cleaning, water/power outages, up & coming meeting dates etc etc etc. Other mailing lists are restricted access for committee/building management. We don’t archive the mailing list posts on the web site but individuals do in their chosen mail programs.
Mailing lists have a very low barrier to entry for both the people posting & on the receiving end. & the huge advantage – it’s a push mechanism – no one has to remember to visit a site for info. & for me, the IT bod on our committee, it’s very low maintenance.
As for info flowing from the residents to us, we encourage people to email any thoughts/issues & we have a log book at the front desk out of its staffed hours & anyone is welcome to attend our SC meetings. We have soft drinks, wine & nibbles to encourage attendance. It may or may not work for SC members as well. 😉
@strataact said:
How many units in your complex, and what was the approx cost? As mentioned we have 19 units and looking at the NBN site it says
“(we recommend you have between 150 and 350 premises before you proceed with an application).”
340 inc. 20 commercial/retail. Even if I could divulge them, individual costs are meaningless as it is such a tailored solution. For more info there is a very long NBN tech. choice thread on whirlpool (tech forums): https://forums.whirlpool.net.au/forum-replies.cfm?t=2673949
I’d give NBN tech choice people a ring anyway particularly if they haven’t started a build in your area yet. You may be able to negotiate a deal along the lines of this crowd:
We went down the NBN Technology Choice Area Switch route:
No more copper hassles as we now have fibre to each premise (FTTP) along with the other benefits FTTP brings.
Another regulatory body seeking comment on STL in apartment buildings is the National Construction Code:
“The ABCB is seeking your feedback on the NCC and short-term accommodation in apartment buildings.
http://www.abcb.gov.au/Connect/Articles/NCC-and-Airbnb-Discussion-Paper-open-for-comment
(I haven’t digested all the content yet – not my area of expertise – but thought it would be of interest.)
The submissions to the STL Options Paper have been made public here:
https://planspolicies.planning.nsw.gov.au/index.pl?action=view_job&job_id=8525
They make for interesting reading.
Apologies if this has been posted before, but a search yielded nada.
Do you have a FTTP connection? If so you can organise a relocation through your RSP (Retail Service Provider). You may have to pay relocation costs providing the relocation is physically possible. As JimmyT says you have a good argument for having them relocate the service for free.
The NBN fibre guide has more info:
https://www.nbnco.com.au/content/dam/nbnco/documents/nbn-fibre-user-guide.pdf
The work needs to be done through NBN, you can’t perform it yourself or organise your own contractor.
Sorry I can’t help with the other connection types.
Check the class of the residential part of your strata scheme in documents lodged with your council. The occupancy certificate (City of Sydney Council) for our mixed use building (commercial, retail & residential) lists the residential lots as Class 2 & the development consent for our building states:
“That the residential component of the development must be for permanent residential accommodation only and not for the purpose of hotel, motel, serviced apartments, tourist accommodation or the like.”
Not exactly sure if this will work in VIC but every year our NSW based OC votes at the AGM to adopt a debt recovery process for levies in arrears. We’ve had much less hassle with levies in arrears since instigating this process. Votes are overwhemlingly in favour of the motion and our treasurer loves the improved cash flow. The process starts with letters/phone calls/emails & winds up in the hands of a debt recovery agent. All costs & interest incurred during the debt recovery process fall to the lot with the debt.
From this info:
it looks as though a similar process would work in VIC.