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Does anyone have any experience in “Alternative dispute resolution by Secretary”?
And if so, has NCAT accepted their in-house process as acceptable?
In speaking to Fair Trading (on a separate matter) they advised that mediation via Fair Trading was the only option prior to applying to NCAT for an order.
We have a situation where an owner has not complied with an agreement (relating to pet) made with owners at a general meeting. The agreement was formally itemised on the agenda and unanimously approved by owners.
SM advises that a ‘notice to comply’, approved at a strata committee meeting is the first step, followed by application to NCAT for a fine is the correct procedure.
Strata Committee is keen to go down the quickest, most painless path.
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